Shipping Costs


We always ship with a tracking number!

EU: To Austria, UK and the other EU countries we charge 4 EUR.

Sorry, we do not ship to Malta, Cyprus, Romania, Bulgaria or Greece.


Outside EU, Switzerland and Lichtenstein: 6 EUR
If you choose bank transfer as payment method please pay the bank fees.
We highly recommend the cheaper and quicklier Paypal from outside the EU.
InnoClips with engraving need about 1 week outside the EU. Others about 3 days.

After entering your shipping adress outside the EU, the system will subtract the vat.



If you are not happy with your purchase simply return it to us in original condition within fourteen days for a refund or exchange.

We will return the full amount for the items minus the shipping costs.

We will always refund in full or exchange the rare faulty item. Please email us with the details.

InnoClips with engraving cannot be returned.